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Start with a conversation
We listen to what matters to you, the routines around daily life, the support being considered and who you would like involved in the conversation.
Care that moves with you.
Allied health and practical support delivered at home and in the community across Melbourne.
NDIS, Support at Home, private and other eligible funding pathways.
Registered NDIS Provider
AHPRA-registered practitioners where required
Home and community visits across Melbourne
Better Care Health Group
Allied health that fits into real life.
Better Care Health Group is a Melbourne-based allied health and support provider working with participants, older people, families and referrers across Melbourne.
We bring care into homes and community settings so recommendations can connect with real routines, environments and goals. Our team values clear communication, informed choice and practical support that can adapt as needs change.
Mobile and community-based careParticipant and client-led planningCommunication with families and referrers, with consent
Meet Our Professional Team
Meet Jason
Jason
Social Worker
- Master of Social Work
- English & Mandarin
Our services
Support shaped around everyday life.
Therapist-led care and practical support, planned around the places and routines that matter to you.
How our services work
A clear start, with room to adapt.
Every person and referral is different. These steps keep the process understandable without forcing care into a one-size-fits-all pathway.
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Shape the right support
Together we clarify service fit, goals, funding, timing and the practical details needed to make support safe, understandable and useful.
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Review and adapt
Once support begins, we keep communication open and review progress, priorities and practical arrangements as circumstances change.
Care that feels personal.
Move through each story at your own pace. Hover to slow the motion, or press and drag to explore.
Amelia Russo2 weeks ago
★★★★★
“The team listened carefully and made every step feel clear. The support felt thoughtful, calm and genuinely personal.”
Noah Williams1 month ago
★★★★★
“Communication was excellent from the first call. We always knew what was happening and who to speak with.”
Priya Nair6 weeks ago
★★★★★
“Our practitioner was patient, practical and respectful. The recommendations made a real difference to daily life.”
Liam Chen2 months ago
★★★★★
“Professional care with a very human approach. Appointments were organised well and never felt rushed.”
Sophie Martin3 months ago
★★★★★
“The whole experience was reassuring. Our goals were understood and the plan was easy for everyone to follow.”
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Where we work
Based in Mount Waverley. Supporting Melbourne.
Our administration base is in Mount Waverley, with mobile allied health and support delivered in homes and community settings across Melbourne. Availability depends on service type, clinician capacity and travel area.
Better Care Health Group73 Larch Crescent, Mount Waverley VIC 3149
Please contact us before attending this address.
Common questions
A few useful answers before we talk.
Every situation is different. These answers explain the usual starting point without replacing an individual conversation about service fit.
Ask us a questionWhere are services available?
Better Care Health Group is based in Mount Waverley and provides mobile, home and community-based services across Melbourne. Availability depends on your suburb, the service required and practitioner capacity, so please contact us to confirm your location.
Which funding pathways do you work with?
We welcome enquiries from NDIS participants, Support at Home clients, private clients and people using other eligible funding arrangements. We confirm service suitability, funding requirements, fees and travel arrangements before support begins.
Do I need a referral?
Many allied health enquiries can begin without a GP referral, but referral and approval requirements can vary between funding pathways and services. Send us a brief enquiry and we can explain what may be needed for your situation.
What happens after I submit an enquiry?
Our team reviews the information you provide and contacts you to discuss your goals, location, preferred service, funding and availability. If the service appears suitable, we explain the next intake or assessment step before anything is booked.
Can a family member, support coordinator or referrer contact you?
Yes. Family members, nominees, support coordinators, care partners and health professionals can make an enquiry. We confirm the person’s authority and involve the participant or client in decisions and information sharing wherever required.
How quickly will you respond?
We aim to respond to online enquiries within two business days. Appointment timing depends on location, practitioner availability, service fit and any required funding or referral information.
Online enquiry
Tell us what support you are looking for.
A short introduction is enough. Our team will contact you to discuss service fit, availability and the next practical step.
0452 638 779 info@bettercarehg.com
We aim to respond within two business days. For urgent medical help, call 000.